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Help zone
| Terms & Conditions |
Warranty on footwear
We stand by our products and offer a total quality guarantee. Our products will be free from any defects or faulty workmanship or you will receive 100% of the purchase price by either an exchange or refund (excluding postage). Wear and tear is not covered by guarantee.
Variations in colour and texture in sheepskins or its wool should not be regarded as a fault. These are unique traits of a natural product.
Should you need to return your order, please follow the directions given once you have contacted us.
Return policy
Returned item must be post marked within 14 days from initial receipt of item
We are happy to exchange size, colour or style on the basis that the returned item is in original new condition accompanied with proof of purchase. Please contact us before returning items to ensure we have what you require. Additional cost may apply if changing to a different style or size. Returned postage is at your cost.
Should you need to exchange you order, within 14 days of receiving it, please follow the directions given once you have contacted us. Footwear returned to us must be in original new condition.
Sorry, we cannot exchange "worn" or "stretched" footwear of after "wear and tear".
Delivery
Items that are in stock are sent via Australia Post within 5 business days of receipt of order and payment. Out of stock items will be made and delivered within 3 weeks. A full refund will be issued if we cannot post an item within 3 weeks.
Extra stuff
Different computer screens will display colours in the photos differently. As such, displayed colours should be used only as a guide and expect some slight differences when receiving your product.
Whilst we endeavour to maintain our website so that it is always current, we reserve the right to make changes without notice.
The terms and conditions of sale are governed by the Laws of the State of NSW and the understanding that all information on this website has been accepted.
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