Announcements

Please Note: Christmas / New Year Fulfilment Timeframes

Over the Christmas and New Year period, our team will be taking a well-deserved break. As a result, there may be delays to order fulfilment, shipping, and backordered items.

If your order is on backorder, our manufacturing team will begin handcrafting upon their return on 12 January. Orders placed after 23 December will be dispatched approximately 7–10 business days from the order date.

Thank you for your patience and understanding during this period. We truly appreciate your continued support.

  • 📦 Shipping Update – Know Before You Checkout! 🚚

    📦 Shipping Update – Know Before You Checkout! 🚚
    Heads up! Our $15 flat rate shipping 🚛 does NOT apply to:
    ❌ Car Seat Covers
    ❌ Bed Underlays
    ❌ Parcels over 4kg

    For these items, shipping is calculated based on weight and delivery location 🗺️
    Thanks for understanding!

  • 🧵 Backorder Info – Good Things Take Time! ⏳

    🧵 Backorder Info – Good Things Take Time! ⏳
    We’re crafting your cozy goodness with care 🧶💖
    ⏱️ Uggies & Slippers: Up to 14 days (unless otherwise stated)
    🛒 Other Products: Up to 21 business days (unless otherwise stated)

    Thank you for your patience – the wait is short and the comfort is worth it! ✨🦶💕

    Christmas - New Year exception to this. Any backorders placed from Monday 15th December will have a longer wait ... we will not commence making these until after January 12th when our manufacturing returns from their well deserve break. Thank you for your understanding and support for our small business. Happy Christmas and New Year! 

     

  • Previous Promotion

    🎉 Long UGGs Promo – Free Slides! 🩴❄️

    When you purchase a pair of our Long UGG Boots, you’ll receive a FREE pair of Bitza Slides valued at $64.95! 🎁
    🗓️ Starts Friday 1st August – Ends Sunday 17th August

    Look for the FREE Gift Icon 🆓 to see which boots are included. Offer applies to in-stock boots only — not available on custom orders.

    👉 Browse eligible boots here:
    https://www.mortels.com.au/collections/long-uggs-promo

     

    💬 Promo FAQs – Real Questions, Real (Honest) Answers 😄

    🕰️ “I bought a pair last week/month/year… can I still get the free slides?”
    ❌ Sadly, no. If we gave away freebies all year round, we'd be living in our own UGG boxes. This one’s a limited-time celebration!

    🎨 “Can I choose the colours of my Bitza Slides?”
    🪄 Nope – they’re called Bitzas for a reason! They're sustainably made from offcuts (a bit of this, and a bit of that), so the colour combo is a surprise even to us!

    💰 “Can I just get $60 off instead?”
    🚫 Nice try! We prefer giving gifts over dollars. It keeps things fun, fair, and helps us focus on quality instead of chasing price wars. Win-win (but still no).

    📦 “Can I order a colour that’s not in stock and still get the slides?”
    ✅ You sure can order!
    ❌ But no free slides on that one. The promo applies only to what's in stock and ready to go. Good news is – we’ve got a great range to choose from!

     

    👣 Ready to slide into something comfy? Head to our site and grab your Long UGGs before the Bitza Slides walk out the door!

     

  • 💚Why Buying Local and Australian-Owned Matters💚

    When you choose to buy from local, Australian-owned businesses, you’re doing more than making a purchase—you’re investing in Australia’s future. These businesses source goods and services from within the country, including materials, supplies, and utilities, helping to strengthen our economy from the ground up.

    Local businesses are also the heart of our communities. They’re the ones sponsoring kids' sports teams, school events, and fundraisers for families doing it tough. They create local jobs and keep profits circulating within our neighbourhoods.

    On the other hand, buying from foreign-owned online retailers may offer convenience, but it often comes at a cost. These companies typically don’t reinvest in our communities, contribute less in taxes, and have no stake in the wellbeing of everyday Australians.

    Support local. Support Australian-owned. It’s the smarter choice—for your family, your community and your country.

Mortels, since 1958.
Proudly Australian owned, grown and made ... Naturally!

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