Classic Mid Ugg Boots

$149.00

Availability:In Stock

Quantity

SHARE WITH YOUR FRIENDS:

Description

Mortels® Classic Mid UGG Boots feature:

Mortels® A-Grade Australian Sheepskin upper and innersole
EVA hard-wearing but lightweight flexible sole
Added reinforcement by way of suede toe capping and stiffened suede heel support, all for greater strength and abrasion resistance
Removable and replaceable innersole fluffs
Australian Made

The height of the ugg ranges from 22.5cm for a size 4 to 25.7cm for a size 12. Top can be rolled over to give a fleecy collar.

Colours shown may vary slightly due to current dye lots.

Click & Collect

As per NSW Health orders our stores are closed but CLICK and COLLECT is permissible. We are doing this from our THORNTON location only as the factory is permitted to continue to manufacture. Also postal and courier services continue so we are able to ship to anywhere. Thank you to all our customers for your amazing support for local made, Australian made.

Process for CONTACTLESS CLICK & COLLECT as follows;

🐑 Place your order online www.Mortels.com.au

🖥 Select COLLECT FROM STORE

📧 an email will be sent when your order is ready to be collected

☎️ call us when you have arrived, Thornton 4966 0990 or Warners Bay 4953 7373

🚘 stay in your car and pop open your car boot

📝 have your ID and order ready to show us through your closed window

👋🏻 we will place your order into your car boot, close and wave goodbye

It’s so easy and so safe.

Thornton Store: open Monday-Friday 9am-4pm and Saturday 10am-1pm for contactless click and collect.

Warners Bay store: open Wednesday 2pm-5pm and Saturday 10am-1pm only for contactless click and collect.

Shipping Info

**All orders are processed and dispatched from our Factory at Thornton**

For orders within Australia:

Choose from:

Flat Rate Post ... $15 per order (excluding car seat covers and bed underlays, we will calculate a price based on weight and destination)
Express Post - Postage delivery time frame is solely subjective to Australia Post so once your order is dispatched from our Factory the length of transit times are out of our control.
Pick up in Store - or click & collect at our Thornton or Warners Bay stores

Items that are in stock are sent via Australia Post or Fastway Couriers (our choice), with tracking, and within 3 business days of receipt of order and payment. Out of stock or backorder items will be made and posted within 7 days. We will notify you within 3 days of receipt of order and payment if out of stock and ask for your instructions when item states "backorder". A full refund will be issued if we cannot post an item within 14 days.

For International orders:

Items that are in stock are sent by Air Mail, are registered and insured, via Australia Post within 3 days of receipt of order and payment. Out of stock or backorder items will be made and sent within 7 days. Time must be allowed for order to reach selected destination, this may vary from country to country. A full refund will be issued if we cannot post an item within 14 days.

Customers/recipients are responsible for any duties and taxes that may be incurred when the order arrives in destination country. The processing of these charges by destination's country may create a delay in delivery and is beyond our control or help. Providing incorrect contact details will mean your country's customs will not be able to collect the taxes and you will not receive your shipment so please ensure your email and phone number is correct. We will not accept responsibility for these charges or delays and not offer any compensation for such.

From 1st January 2021 we are no longer able to ship to the UK due to changes with importing into UK, changes made by the UK Government.

Footnote: UGG boots shipped for postage address outside Australia are not branded or labelled with the word UGG. This is because in UGG in Australia is generic term to describe a sheepskin boot whereas outside Australia it is a trademarked brand.

Cancellation of Order

We are happy to refund the cancellation of your order if the following conditions have been met:

* you email your cancellation prior to dispatch, if order has been dispatched then it is too late and your order will not be refunded.

* an Administration Charge of 10% will be deducted from the refund (at our discretion) based upon costs incurred by us including those charges of a third party. If you are not happy with the Administration Charge you can choose a store credit for 100% of the value of your order to use at a later stage.

Product Security

All orders are photographed at time of parcel packing. All orders are tracked. You will receive a tracking number on fulfilment of your order. Please ensure parcel security at place of delivery as stolen parcels are not our responsibility.

There will be no short deliveries or missing items from us, there never has been, so any claims will need to be submitted by you at your local police station.

Exchanges

Returned items must be post marked within 30 days from initial receipt of item.

We are happy to exchange size, colour or style on the basis that the returned item is in original new condition accompanied with proof of purchase, all packaging and tags. Please note that we will not exchange items or footwear that shows signs of wear, stretching, marks or soils.

Please email us before returning items. We will reply with our Goods Return form for you to print, complete and return with the items. Additional cost may apply if changing to a different style or size. Return postage is at your cost, both ways.

Once we receive your returned items we will email you with your amended order and a link for payment for any additional charges. Should the items not be in new condition the items will be returned to you at your expense.

Note: This should go without saying but we will not exchange underwear or socks (we stock Bamboo undies and socks in our store) or Innersole Fluffs. Also no exchanges on Medical Gear (accept unworn footwear), Baby Rugs, Head Wear and Scarves and sale items at our discretion

Refunds

All refunds will incur an Administration Charge of 10% of total order value to cover our costs which includes third party charges. No refunds are given on shipping charges and any free shipping offers at the time of ordering our flat rate shipping of $15 will be deducted from your refund. Otherwise refunds without Admin Charge will only be given as required by Australian Consumer Law in other circumstances such as major faults or as per our warranty.

Store credit is free and permissible on returned items.

Returns for refund must be post marked within 30 days from initial receipt of item and will only be given on the basis that the returned item is in original new condition accompanied with proof of purchase, all packaging and tags. Please email us before returning items. We will reply with our Goods Return form for you to print, complete and return with the items.

Once we receive your returned items we will refund you by the same payment method used at time of order. We will not refund items or footwear that shows signs of wear, stretching, marks or soils. Should the items not be in new condition the items will be returned to you at your expense and no refund will be given.

Note: This should go without saying but we will not accept returns and therefore refund underwear or socks (we stock Bamboo undies and socks in our store) or Innersole Fluffs. Also no returns or refunds on Medical Gear (accept unworn footwear), Baby Rugs, Head Wear and Scarves and sale items at our discretion.

FAQ

How do I know if I have the correct size?

Sheepskin is one of those unusual materials of which there is no equivalent. Most people know that leather shoes stretch, well with sheepskin shoes this happens even more so. A good fit means the shoe is nice and firm - almost to the point of being a little uncomfortable due to the fact that they will stretch. Another key factor is that the wool compresses with your weight and contours to the shape of your feet. Note: it is best to try uggs on without socks ie. Barefooted As we do not do half sizes, we prefer that you opt to go down to the nearest whole size for a really nice snug fit rather than go up to the nearest whole size for loose fit. If you buy sheepskin footwear too big and comfortable to start off with, you will find that as they stretch and loosen, you will slip in them. This will reduce the life of them because you will rub the wool of the skin more quickly and put added pressure on the skin as you slide around. So it is always better to buy a nice snug fit. A good rule of thumb is that if you place your bare foot on the bottom of the sole (outer side) with your heel lined up with the heel of the boot and there is 2.5 to 3cm (say 1 and a 1/4 inch) between the end of your big toe and the front end of the sole then these are perfect. Any more than that and they will be quite roomy once the wool has flattened and the skin has stretched. Do not add any extra to your length to make any allowance for the density in the wool pile, this is done during the design of sheepskin footwear before manufacture to ensure easy sizing and accurate fitting.

Does any brand of sheepskin footwear stretch?

Absolutely! Sheepskin is the softest of all leather and we all know that ordinary leather shoes stretch, so too and even more does sheepskin. There are however, some brands that will definitely stretch far more so than others. This is quite simply to do with the grading of sheepskins. Like wool is classed, sheepskins are graded for their strength, durability, wool quality, density, thickness of pelt etc. Generally lower graded sheepskins are thinner in the pelt and will stretch much more so. These are to be avoided as these skins can tear more easily. All our sheepskins, for all our products, are of the highest grade available, to maximise the life of the product, to give the most comfort, look and feel the most luxurious and make our customers, customers for life!

Are ugg boots waterproof?

No. Genuine sheepskin footwear is not waterproof, however is somewhat water resistant. It takes a fair bit of moisture to penetrate through the skin and then through to the wool. Only footwear with an outer layer of a waterproof material are almost waterproof and quite often these are not lined with genuine sheepskin but a woollen look-a-like. You should spray the sheepskin with a leather and suede water repellent to help prevent penetration of moisture and stains. Apply 2 coats of repellent when boots are new and again after they have been wet (and dried). If the snow is dry and sun is out, or if rain is reduced to a drizzle, then you can wander about in them but if it's wet and slushy then it is best not to wear them.

Can I wear ugg boots hiking, camping or in the bush?

Once again, sheepskin is a soft leather. Hiking through rough terrain increases the risk of twigs, branches, sharp rocks, etc. catching the soft leather and potentially tearing it. Regardless of the type of sole on them, the soft leather can still be torn if enough force is applied.

How long will the uggs and slippers last?

This is a hard question to answer given that every person wears shoes out differently. It depends on your environment, how often you wear them and where you wear them, your physical characteristics, your care of them, and so on. Some people can wear the same pair for 10 years whilst others need a new pair every year. Your sheepskin footwear is a soft leather so treat them as such and be aware that they can tear if caught on snares, for example is the most common tear that we see been caused by a screen door. Some tips to prolong the life of your sheepskin footwear are: Avoid wet grass, wet snow, mud and excessive wetness. Allow to dry fully before wearing again. No matter what any retailer or manufacturer tells you, frequently wet ugg boots will deteriorate more quickly and the soles can tear away from the uppers. Don't play sport in them (cards with friends okay) and don't work in them (unless desk, computer work), and no gardening, watering in them! Limit wearing to sealed dry surfaces or hard dry ground. Remove using your hands, not toe to heel, to avoid tearing the sole away from the upper with this repetitive action. Please check those toe nails and keep them short so as not to cut thru the sheepskin with your nails resulting in a toe blow-out. Keep out of your dog's reach because dogs love to chew them. If you get hot in them, take them off because you will sweat and no ugg boots are suitable for summer wear. Avoid transferring smells from other shoes by placing clean dry feet only into your sheepskin footwear. Always buy sheepskin footwear in the correct size, both too loose and too tight can cause toe blow-outs (holes caused from toes) Store ugg boots away from a damp rid product as the natural moisture will be soaked out of your boots and your boots will shrivel up. Store ugg boots in a low humidity area as humidity can cause TPR soles to crack. And most importantly, Don't wear socks with them.

Why shouldn't I wear socks with my ugg boots?

Most of Australia's cities day time winter climate does not get cold enough to warrant wearing socks. Socks can cause overheating and inhibit the sheepskin's ability to breathe. As you overheat the sheepskin does its job well helping you to stay warm and dry however by doing so it retains the heat and moisture (from sweat) in the sheepskin and mostly within the innersole. This retention and the inhibiting to breathe are what causes the smells but also can cause mould and rot to form between the innersole and the outer sole. You won't be able to see this until the innersole deteriorates and the outer sole comes way from the upper.

How do I keep my uggs and slippers clean?

Apply 2 coats of a leather and suede water repellent such as UGG Water Repellent or Waproo Suede and Leather Water Repellent after purchase and before first wearing. This helps to keep dirt and grime to a minimum as well as helping to waterproof the sheepskin. Be aware though, that once your footwear gets wet, you need to reapply another coat after they have dried. You can hand wash your sheepskin footwear - but do it carefully. We recommend sheepskin shampoo and conditioner as it washes the wool and conditions the skin, in cold to lukewarm water. Do not soak or fully submerse your boots, and use a soft brush or sponge in the washing process. If you do however soak your boots, place them in your washing machine on a spin cycle for a few minutes to get rid of excess water. Place boots in the shade to dry away from direct heat sources such as sun, fire or heaters, as any form of heat will shrink the sheepskin. NB: Colours may fade or run especially the darker dyes. You will notice once the footwear has dried that they have shrunk slightly but this is normal. After wearing them again, they will go back to the normal warm and comfortable state that you love so much. If you find you have a grease stain on your uggs, try rubbing some white chalk over the stain and leaving for a few minutes. Then, using the bottom of your hand or thumb, gently rub the stain. Repeat this a few times until the stain has disappeared. Remember: prevention is always better and easier than the cure! A quick and easy way to spot clean your uggs is using a suede shampoo/foam and a soft brush or sponge on the outer. Brush gently so as to not remove colour or dyes, in small circular motions and wipe away with clean dry towel. Re-apply water repellent. Baby powder rubbed through the wool will absorb odours and moisture, shake or vacuum excess out. If uggs become wet, do not place in a dryer, oven or microwave. Yes! this has actually been done before and the outcome was not pleasant! Machine washing is not recommended and therefore done so at your own risk.

Are the dyes colourfast?

Like any strongly dyed fabrics you will experience colour lost and over time fading of colours. Footwear made from BLACK or DARK COLOURED sheepskins should not be worn over light coloured clothing or socks as the dye from the wool may migrate onto fabrics. Any persons with a skin condition should not wear BLACK or DARK COLOURED sheepskin footwear as the dye may migrate and irritate the skin. Skin irritation from dye migration is extremely rare but best avoid dark coloured footwear if you have experienced dye irritations in the past. Dye migration onto the skin from BLACK wool is extremely common. BLACK or DARK COLOURED sheepskins should not be allowed any contact with household furnishings or fabrics such as carpets or lounges and BLACK or DARK COLOURED sheepskins should never be put into contact with leather furnishings such as lounges or ottomans as the dye from the hide may transfer onto these fabrics. Dye migration or transfer may last weeks, months, or years and the amount of migration will vary considerably from one wearer to the next. The manufacturer shall not be liable for any damage arising from the use of footwear not in accordance with the given instructions. NB. Dye migration is not a manufacturing or material defect and we will not exchange or accept return of footwear if not in original new condition.

Do you give any warranty on footwear?

We stand by our products and offer a total quality guarantee. Our products will be free from any material defects or faulty workmanship however if a defect manages to slip thru undetected prior to sale, this defect will become apparent within 90 days and you will receive 100% of the purchase price by either an exchange or refund. Wear and tear is not covered by guarantee. Variations in colour and texture in sheepskins or its wool should not be regarded as a fault. These are unique traits of a natural product. Should you experience a problem with your footwear within 90 days of purchase and need to return your order, please follow the directions given once you have contacted us. Please note that if returned footwear is found not to be defective in either manufacturing or materials but rather have symptoms of wear, then you will be required to pay for return of product to yourself. Some wear and tear issues not covered by our warranty, regardless of the age of the footwear, include but not limited to: toe blow-outs (holes in the toe area), forced tears and mouldy/rotten footwear. NB. Warranty becomes void (regardless of the age of the footwear) if footwear is not worn or kept in accordance with the manufacturers recommendations as per our care and cleaning information.

What is your return policy?

We are happy to exchange size, colour or style on the basis that the returned item is in original new condition accompanied with proof of purchase. Please contact us before returning items to ensure we have what you require. Additional cost may apply if changing to a different style or size. Returned postage is at your cost. Should you need to exchange you order, within 14 days of receiving it, please follow the directions given once you have contacted us. Footwear returned to us must be in original new condition. If we are not able to accept the returned footwear for exchange based upon "worn", "stretched" or "stains", then the footwear will be return to you at your cost. Sorry, we cannot exchange "worn" or "stretched" footwear or after "wear and tear".

Size Charts

Quick size check. Order your usual shoe size, it’s that simple. As the manufacturer we pattern the boots with consideration and allowance for both the wool pile and stretch factor so you don’t need to guess which size. If unsure of your sizing check the label with size marked on your sport shoes/sneakers, Nike, Adidas, Puma or similar, skate shoes are not so reliable.

NB. Men's shoe sizes: There is no such thing as Australian men shoe sizes. In Australia, men's shoes come in either UK or US. Dress/business shoes are usually sized in UK sizing whereas Men's joggers are sized in US sizing. If unsure of your size, check the size label marked on your sport shoes/sneakers.

Centimetre measurements are actual foot length not shoe sole length
Sizing Charts are indicative of foot length but doesn't allow for various foot and leg widths, high insteps and any feet abnormalities.
No returns of incorrect size will be accepted once footwear has been worn and stretched.
Be sure NOT to choose a larger size for fear of the ugg being too small - your footwear should be firm fitting (but not too tight) when you receive them. Sheepskin will stretch and the wool pile will flatten and shape around your foot, giving a cosy, snugg fit. If they are too loose, as they wear in, they may become too roomy.

NB. Mens shoe sizes in Australia can use different sizing conventions. Dress/business shoes are usually sized in UK sizing whereas Mens joggers are sized in US sizing. If unsure of your sizing check the size marked on your sport shoes/sneakers.

NB. Larger Youth sizing overlaps with Adult sizing so our footwear is priced according to the size of the footwear, NOT priced for child or adult.

Classic Mid Ugg Boots

Description

Shipping & Returns

Click & Collect

Process for CONTACTLESS CLICK & COLLECT as follows;

Shipping Info

For orders within Australia:

For International orders:

Cancellation of Order

Product Security

Exchanges

Refunds

FAQ

How do I know if I have the correct size?

Does any brand of sheepskin footwear stretch?

Are ugg boots waterproof?

Can I wear ugg boots hiking, camping or in the bush?

How long will the uggs and slippers last?

Why shouldn't I wear socks with my ugg boots?

How do I keep my uggs and slippers clean?

Are the dyes colourfast?

Do you give any warranty on footwear?

What is your return policy?

Size Charts

Related Products

Albert Slipper

Alberts (Sizes 13-14)

Kim Scuff Slipper

RYAN SCUFF SLIPPERS

Newsletter

Footer socials

Customer Service

Other Information

bingo menu Section